Insectram | QR Pest Management Software

Pravicy Policy

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PRIVACY POLICY
 
www.Glueboard.co.uk and www.insectram.co.uk are sales channels for products of Purean Solutions & Technology Ltd.

This privacy policy sets out how Purean Solutions & Technology uses and protects any information that you give www.glueboard.co.uk when you use this website.

Purean Solutions & Technology is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Purean Solutions & Technology may change this policy from time to time by updating this page. You will be notified of any changes via the email address that we hold on file for you. You can also check this page at any time to ensure that you are happy with any changes. This policy is effective from 01/07/2018.
 
What we collect:

We may collect the following information:

Name,
contact information including email address, phone number,
information such as address and postcode,
other information relevant to customer surveys.
 
What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.
We may use the information to improve our services.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail.
 
How do we store, use, share and disclose your personal information?

Our company is hosted on secure servers with SSL (Secure Socket Layer) Certification. The www.glueboard.co.uk website allows us to sell our products and services to you. Your data may be stored through our data storage, databases and the payment gateway compliant with all Data Security Standards of the Payment Card Industry (PCI DSS) requirements. Your data is stored on secure servers behind a firewall.
 
 
Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
 
 
Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected]

We will not sell, distribute or lease your personal information to any third parties unless you have given your express consent when clearly asked by us, or when we are required by law to do so.
 
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information we hold for you please write to Purean Solutions and Technology Ltd, Unit 13&13A Ashley House, London , UK, N17 9LZ TW16 7JR or email us at [email protected]

You may also update your information with us by the same contact method if you think it is incorrect.
 
How can your site visitors' withdraw their consent?

If you don’t want us to process your data anymore, you can ask to be deleted from our records by contacting us at [email protected] or send us mail to: to Purean Solutions and Technology Ltd, Unit 13&13A Ashley House, London , UK, N17 9LZ
 
​If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
 
Privacy policy updates
 
We reserve the right to modify this privacy policy at any time, so please feel free to review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, you will be notified by email that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
 
COMPLAINTS POLICY
 
We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.

To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.

As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.

In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible.

Either call us on 0 7493 392335, or write to us at Purean Solutions and Technology Ltd, Unit 13&13A Ashley House, London , UK, N17 9LZ or email us at [email protected]

We aim to respond within five working days and to have investigated the complaint and reached a decision within 20 working days.

If after this time you are still unhappy, we are members of the British Pest Control Association, and you can contact them to assist in reaching a solution (www.bpca.org.uk/complaints). Please do not contact them until you have gone through our internal complaints procedure, as they will refer you back to us.